Questions to Ask Your ERP Provider

Questions you need to ask before implementing your new ERP System

With the emergence of multiple ERP solutions,  the question is which one should I choose? is this ERP Firm my best fit? how much will it cost me? That's why here is a list of questions, that will help you in your decision-making process:

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How many Successful ERP Solutions have you implemented?

Not all solutions are a match to your specific business, company size, revenue, etc. Finding a suitable ERP Provider, that matches your company persona, is very important to your business. They have to recognize your business and have worked with corporations similar to yours, so as to supply you with the most effective software system.

How will I know if the ERP Solution Software fits with my business?


Before you check out any offered solutions, you must first, perceive where the problem lies. Allow a third party, or outside adviser to interview your staff, in order to discover where the problem might be; you might have overlooked an area that would be more practical, and to identify where time might be saved and effectiveness might be improved.

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Odoo • Image and Text

Are they recognized in the industry? 

Did the firm ever receive any awards, certification, or recognition, when Does it come to implementing ERP business solutions? You must check all the social media account provided by the firm, website, twitter, Instagram, Facebook, to check the reviews, and finally contact references, provided by the firm, and the ones you found on your own.

What is the difference between Your ERP System and the Competition?


Do they offer lower prices, better services, longer warranty,..., ask the questions that have specific answers. The answers they provide should be clear and straight forward.

Do not ask yes or no questions, ask the questions that need explanation and real-life examples of problems and the solution should be provided by the firm.

Odoo • Text and Image
Odoo • Image and Text

How will I know if the ERP Solution Software fits with my business?

Before you check out any offered solutions, you must first, perceive where the problem lies. Allow a third party, or outside adviser to interview your staff, in order to discover where the problem might be; you might have overlooked an area that would be more practical, and to identify where time might be saved and effectiveness might be improved.

How long is the training course? what kind of training and support do you provide?


You must make sure that the consultants you've employed can offer full support, and has at least 3 months of training provided. Make certain you get what you need because you have other options. Make sure that the firm offers you 24/7 support. Without the support the system can be considered useless because while working on a project, any mistake can lead to delay or failure of the project. Thus, employees will lose focus and concentration.

Odoo • Text and Image
Odoo • Image and Text

Will the software be able to integrate with the other software?


Other software used to implement other tasks, objectives, research, and solutions. the team have adapted to using specific tools, will the new software be able to integrate with ones currently used by the employees, to continue working on their tasks.

Ask for References


References are key points in this the situation, you will need to contact companies, that the firm did business with, and ask questions related to the Firm's results, were they satisfied, if "yes" how was the experience satisfactory, if "no" why wasn't it? Did they deliver what was promised? You must ask all the questions that prove that this firm is suitable for your company. You can also hire a third party to investigate the firm.

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