The logistics and transportation industry has been one of the biggest parts of economic growth. As one of the world's biggest industries, it serves as a driving force for many other industries, such as the processing and supply chain. At the same time, it acts as one of the backbones of the trillions-of-dollar foreign trade market. Most of these businesses are already in a profitable role, as many other industries depend on logistics and transportation. However, developing powerful trade ties with various retailers, suppliers, and manufacturers is important for logistics companies.

The development of custom CRM software helps logistics companies to enhance their customer services and create healthy relationships with customers. At the same time, it lets them efficiently approach different opportunities and very rapidly catch new consignments. Above all, the production of custom CRM software offers them the ability to improve their brand presence, thereby positioning them in a competitive market position.

Benefits of Custom Odoo CRM Software Development

Effective Order Management

A fully integrated CRM solution allows logistics companies to monitor their orders, shipments, and active consignments efficiently and manage them. Besides, to automate financial accounting, invoice creation, contract management, and more, you can combine the CRM framework with an accounting module.

Business Process Improvement

It has become increasingly necessary for logistics businesses to always remain on the ball with rapid technological advances. The development of custom CRM applications helps logistics companies to keep pace with the latest technical developments, helping them to dramatically enhance business processes.

Optimized Marketing and Sales Activities

A custom-built CRM software can be used by logistics suppliers to track and monitor their marketing and sales activities. At the same time, based on geographical location, company size, niche, industry, and other business criteria, they can tailor their marketing strategies to target prospects.

Quotation Management

The development of custom CRM software helps you to quickly generate quotes for different consignments. In addition, with minimal disturbances, it simplifies quotation management and facilitates smooth cash flow. Logistics companies can also evaluate their quotes on the basis of different variables, such as transport costs, fuel costs, transport modes, and more.

Reporting and Analytics

Logistics companies can gain real-time insights into customer data with custom CRM software at their disposal and get comprehensive monthly/weekly performance monitoring reports. In addition, if and when necessary, they can segment their customer data and retrieve the relevant information. The advanced analytics features allow logistics companies to evaluate their sales data holistically and assist in smart decision-making.

Conclusion: Odoo CRM Software - Control Your Logistics

In addition to enormous paperwork, logistics firms are responsible for managing a range of numerous operations, including shipping, transport, freight forwarding. Seeing the variety of activities, handling logistics operations can be a back-breaking activity in the absence of a standardized software interface. That said, it is a required need for those operating in the logistics industry to build a custom ERP+CRM system. The final aim of the development of custom CRM software is to streamline complex logistics processes, increase productivity in data management, and optimize cost savings. In turn, to ensure customer loyalty, it helps logistics businesses to improve their business relationships with patrons.

In order to solve cross-industry market issues, we at ERP CLOUD provide 360-degree ERP and CRM application development services. Our tailored CRM software development services are conducive to strengthening consumer interactions and enabling organizations to increase sales activities and targeted marketing strategies to target prospects.  To develop data-driven CRM solutions with custom features, we use open-source software platforms such as Odoo and many more. Our development team carefully analyzes the business requirements with an established track record in CRM software development and formulates efficient strategies to increase business efficiency. Visit www.erpxcloud.com or drop us an email at sales@erpxcloud.com for more information.